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Member Service Representative - James St. Branch   (Thunder Bay, ON)

About Rapport Credit Union

Rapport Credit Union is a new kind of financial institution. Unlike the big banks, we spend the time required to get to know our members because they’re more than just customers to us. We want to give our members the right advice and a plan that will enable them to live the life they desire. We take the same approach with our people. As an organization, we’re here to help you build the career you want so you can live the life you want. Our focus on work-life balance gives our people competitive benefits packages, flexible work hours and tuition reimbursement, as well as exclusive member benefits. We take pride in understanding your goals and aspirations and doing whatever we can to help you get there.

Our vision

  • Achieve healthy sustainable financial futures, together.

Our mission

  • We are advocates for our members, providing exceptional personalized service through authentic conversations strengthening financial capability and health.

Our core values

  • Competence

  • Integrity

  • Respect

  • Compassion

  • Accountability

  • Curiosity

  • Collaboration



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