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News & Events

Annual Member Survey

Our annual member survey is happening now!  We need your feedback and suggestions to help us make an even better Rapport. 

You can access the survey by visiting http://take-survey.com/RLSurvey/2018_member.htm  

Or if you would like a paper copy of the survey mailed to you, please contact Member Assistance at 416 314 6772 or 1 888 516 6664. 

And as a thank you for completing the survey, fill out the contest entry at the end of the survey for your chance to win one of five $250 cash prizes.

Changes to Payment Processing Times

As part of Payments Canada’s project to modernize the Canadian payment system, we’re required to change the timing and frequency of Electronic Fund Transfer (EFT) debits and credits we receive for processing.  These may include your payroll or pre-authorized bill payments. 

Starting Friday, September 14, 2018, debits and credits will be posted seven days a week including weekends and holidays.

Member Impact:

  • Members can expect their accounts to be credited or debited on Saturdays, Sundays and Holidays.  

  • Funds may be credited and/or debited through your accounts earlier than usual.  We recommend having sufficient funds available in your account at least one business day prior to your pre-authorized debit(s) due date. 

  • If there are insufficient funds to cover the debit, the EFT will not be reversed during non-business days.  If your account is in good standing, NSF fees will be reversed for the first month ending Monday, October 15, 2018.

If you have any questions please contact your branch or Member Assistance at 416 314 6772, 1 888 516 6664 or help@rapportcu.ca.

ClickSWITCH

ClickSWITCHIntroducing ClickSWITCH – the Fast, Secure Way to Switch Your Automatic Payments & Direct Deposits!

It’s your money, and we’ve made switching your recurring payments and direct deposits to your Rapport Credit Union account easy!  

Click here to find out more about this online service.

New Collabria Credit Cards

We are thrilled to expand our product offering, and would like to introduce our new line of credit cards. 

Click here to find out more


Download Rapport's Mobile App

Rapport Mobile AppYou can do most of your banking anytime, anywhere - from the convenience of your mobile phone.

To get the app, you can download the Apple iOS app here on the Apple iTunes® App Store and the Android app here on Google Play app store.

Logging in is easy, all you need is your member number and the same online banking password you currently use.  To sign up for online banking please contact our Member Assistance team at 416 314 6772, 1 888 516 6664 or help@rapportcu.ca.

Rapport Credit Union: Be true to your money.

At Rapport Credit Union, we share your sense of money's place in your life. Like you, we believe money should be seen as a tool to help you get the life you want, not the point of life itself.

We believe happiness is wealth, not the other way around. And often the shortest route to happiness is living free from financial worries. That's why we work so hard with our members to help them achieve the lives they want. And it's why we’re not afraid to say ‘no’ when the situation just isn’t right.

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