News & Events
Annual General Meeting (AGM)
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When: |
Wednesday, April 19, 2023 |
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Time: |
5:30 p.m. |
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Registration: |
This year we’ll be holding our AGM online and encourage all members to pre-register using the link above. Registration will remain open until noon on Wednesday, April 19.
Click here for the Official Notice (PDF)
Members have your say. Vote for your Board of Directors and proposed by-law changes.
This year we’re asking members to vote on a new general by-law due to recent amendments to the Credit Unions and Caisses Populaires Act, 2020 and new Regulations passed under that legislation.
Click here for more info.
There are also four Director positions available on the Board, three for a 3-year term and one for a 1-year term.
The Board of Director elections and voting on the proposed by-law changes will take place through online voting starting Thursday, March 23, 2023.
It’s easy to cast your vote!
Just login to your online banking account (desktop only) and look for “Board of Directors Voting Form” on the left hand side menu.
We encourage members to get involved and participate in this easy and convenient way. Voting will close Wednesday, April 5, 2023. We thank all members who participate in this year’s Board of Directors election and proposed by-law changes.
Rapport Quarterly Newsletter - Now Available
This edition of our newsletter features an article on getting the most from your credit card, our new member referral program and the upcoming new First Home Savings Account.
Deposit Insurance
At Rapport Credit Union, eligible deposits in registered accounts have unlimited coverage through the Financial Services Regulatory Authority (FSRA). Eligible deposits (not in registered accounts) are insured up to $250,000 through the Financial Services Regulatory Authority (FSRA).
Temporary Changes to Online Bill Payments
Due to system maintenance, members will not be able to add a new bill payment vendor through online or mobile banking. If you need to add a new bill payment vendor to your account, please contact Member Assistance at 416 925 1107, 1 888 516 6664 or your local Rapport branch.
March is Fraud Prevention Month
Financial institutions are seeing an increase in attacks on social media accounts. Rapport wants to remind its members that it is important to be vigilant and safeguard their personal information.
Reminders to keep your personal information safe
Rapport will never ask for your password, account numbers or personal information through email or message via social media. If you receive a message that seems to have come from Rapport that you are suspicious of, please contact us immediately at 416 925 1107, 1 888 516 6664 or help@rapportcu.ca
These attacks are an important reminder to protect yourself and your information from online fraud. It’s always a good idea to take the following steps to protect yourself and your online information:
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Use strong passwords that are alphanumeric in nature (a combination of both upper and lowercase letters as well as numbers and special characters).
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Change your passwords regularly
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Do not re-use passwords for different accounts
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Do not click on links, provide money, or confidential information where you cannot independently verify the authenticity of a request.
For further information about how to protect yourself online please see our Online Security page.
Sign up for Online Banking Direct Alerts
Did you know Rapport offers text or email alerts that notify online and mobile banking members any time the following occur:
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new login to online banking
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new bill payment vendor is added
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personal access code / password is changed
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Interac e-Transfer recipient added
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new message from Rapport is received through online banking and available to view
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a business transaction requires an approval (exclusive members who use our small business online banking platform)
It’s easy to sign up!
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If you have any questions or need help setting up Direct Alerts on your account, please contact Member Assistance 416 925 1107 or 1 888 516 6664.
No-Fee Balance Transfer OfferTake control of your finances and save on annual interest charges with no-fee balance transfers at a 3.9% interest rate when you transfer your credit card balances over to a Rapport Visa or Rapport Business Mastercard. For more information and to view |
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Tax Slip Mailing Dates and NEW Online Access
New for 2023! – You can now download your tax slip directly from your Rapport online banking account. See the below dates on when tax slips will be available online and mailed to members.
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Name of Slip |
Type of Account |
Available on Online Banking |
Mailing Date on or before |
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RSP Contribution Receipts |
RSP Contributions made (60-day period) January 1 – March 1, 2023 |
March 17, 2023 |
March 24, 2023 |
Financial Wellness - Let's check in
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Your financial goals are the cornerstone of your financial plan. The Progress Rapport financial wellness tool was created to help you quickly see where you stand and if any changes should be made to help you achieve your goals. We’d love to talk to you about it. |
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Download Rapport's Mobile App
You can do most of your banking anytime, anywhere - from the convenience of your mobile phone.
To get the app, you can download the Apple iOS app here on the Apple iTunes® App Store and the Android app here on Google Play app store.
Logging in is easy, all you need is your member number and the same online banking password you currently use. To sign up for online banking please contact our Member Assistance team at 416 925 1107, 1 888 516 6664 or help@rapportcu.ca.
