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News & Events

COVID-19 Update for Members

We're temporarily reducing hours at branches to keep our members and employees safe.

Click here to view the revised hours.

Grenville Branch will be closed unless a member requires:

  • New or Replacement Debit Card

  • Bank Draft

  • Current Loan or Mortgage Closing

  • Emergency Lending Services

  • Cash Withdrawal exceeding Debit Card or ATM Limits

We thank you for your support during this time.

Annual General Meeting


Tuesday, April 14, 2020  

Due to COVID-19, the Board and Management will be reviewing possible alternative options for this year’s AGM.


5:00 p.m.  Registration
5:30 p.m.  Meeting


To be determined

Click here for the Official Notice

Members we want to hear from you.  Vote on our proposed bylaw change. 

Voting is open from Friday March 20th, to Thursday April 2nd.

Rapport membership spans our entire province and we know that not everyone can attend the AGM in person so we’re offering online and mobile voting on the proposed bylaw change.    Just log into your online account and look for “Board of Directors Voting Form” on the left hand side menu.    For mobile app users, swipe your screen left to see the “Online Voting” icon.

We encourage members to get involved and participate in this easy and convenient way.  Voting will close April 2, 2020.  We thank all members who participate in this important vote.

Special Resolution

Board Rationale

New Kingston Branch – Now Open!

Our new branch at 725 Gardiners Road is now open for business.  
We’ve extended hours, added business and foreign exchanges services plus a new 24-hour ATM. 

For more info visit our Kingston branch page.

Money in. Money out.

Interac New FeaturesWe are excited to introduce two new Interac e-Transfer features: Autodeposit and Request Money.

Put an end to security questions when receiving an e-Transfer! The Autodeposit feature allows you to have money sent via Interac e-Transfer automatically deposited directly into your Rapport account, without a security question involved.

Have friends or family forgotten to pay you back at times? With Request Money, you can easily send friendly reminders. When you send a request for money, the recipient is notified instantly and can accept the request. If accepted, the requested amount will be automatically deposited into your Rapport account and you will be notified when the funds are available. 

To learn more, visit our Interac e-Transfer® Enhanced User Features page for more information.

New Collabria Credit Cards

We are thrilled to expand our product offering, and would like to introduce our new line of credit cards. 

Click here to find out more

Download Rapport's Mobile App

Rapport Mobile AppYou can do most of your banking anytime, anywhere - from the convenience of your mobile phone.

To get the app, you can download the Apple iOS app here on the Apple iTunes® App Store and the Android app here on Google Play app store.

Logging in is easy, all you need is your member number and the same online banking password you currently use.  To sign up for online banking please contact our Member Assistance team at 416 314 6772, 1 888 516 6664 or help@rapportcu.ca.

Rapport Credit Union: Be true to your money.

At Rapport Credit Union, we share your sense of money's place in your life. Like you, we believe money should be seen as a tool to help you get the life you want, not the point of life itself.

We believe happiness is wealth, not the other way around. And often the shortest route to happiness is living free from financial worries. That's why we work so hard with our members to help them achieve the lives they want. And it's why we’re not afraid to say ‘no’ when the situation just isn’t right.

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