Introducing ClickSWITCH – the Fast, Secure Way to Switch Your Automatic Payments & Direct Deposits!

Now you can quickly move recurring payments and direct deposits to your Rapport Credit Union account - all with the click of a mouse. With Switch Concierge Powered by ClickSWITCH, account information is transferred easily. It’s fully automated, convenient and takes less than 10 minutes to get it set up.

How ClickSWITCH Works:

  1. Login into online banking and select the Payments tab.
  2. Select the account you would like to enroll, accept the Terms of Use Agreement and sign in.
  3. Allow Location Access for the most accurate list of depositors and payees.
  4. Select which direct deposits and pre-authorized debits you’d like to switch and begin the switching process. Here you can easily transfer direct deposits, switch automatic payments and close old accounts.
  5. Submit each switch and Switch Concierge Powered by ClickSWITCH takes care of the rest, by generating and sending forms to your vendors, old financial institution and direct deposit sources.

Click here to download the ClickSWITCH brochure

For help at any time call us at 416-925-1107, 1-888-516-6664 or visit your branch.


ClickSWITCH Tools Ensure a Smooth Account Transition:

Switch Assist

  • Allows you to login to your old financial institution to access your existing account, see recurring payments and switch those accounts over to your Rapport Credit Union account.

Switch Status

  • Track and see confirmation when your account has been switched to Rapport Credit Union. We’ll advise you on approximately how much money to keep in your old account until the switch to Rapport is complete.

  • We suggest that you keep your old account open for 30 days to allow time for the switch to be confirmed and for cheques and automated payments to clear.

Need a little help getting started with Switch Concierge?

Contact your local branch or Member Assistance at 416-925-1107 or 1-888-516-6664.


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